Experienced Customer Specialist In Training - Part Time

At arenaflex, we're revolutionizing the way people buy and sell cars, and we're looking for talented individuals to join our team as Customer Specialists In Training. As a Customer Specialist, you'll be the face of arenaflex, providing an exceptional experience for our customers and helping them navigate every step of their car-buying journey. If you're passionate about delivering top-notch customer service, working in a fast-paced environment, and growing your career in a dynamic company, we want to hear from you!

About arenaflex

arenaflex is a leader in the retail automotive industry, with a commitment to honesty, transparency, and high-integrity business practices. Our innovative approach to car buying and selling has earned us the title of the nation's largest retailer of used cars, with over 200 locations nationwide. We're proud of our team of over 25,000 associates who work together to deliver iconic customer experiences and help every associate grow their career and achieve their best.

What You'll Do

As a Customer Specialist In Training, you'll be responsible for providing exceptional customer service, guiding customers through every step of their car-buying journey, and ensuring a positive experience for every customer. Your key responsibilities will include:

• Providing exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
• Conducting vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
• Checking in and receiving vehicles that are shipped to arenaflex; completing the daily scanning and reconciliation of vehicle inventory
• Performing cosmetic inspections and ensuring that all vehicles meet arenaflex Quality Standards
• Performing various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
• Creating service appointments and reviewing repair order invoices for retail service work performed; ensuring accuracy of documentation for billing

Purpose of the Role

As a Customer Specialist In Training, you'll work in a high-energy retail sales environment where you'll be part of a team that's dedicated to meeting goals and handling a wide range of customer interactions. You'll manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team, and the prospects are bright for professionals who aspire to become mentors, managers, and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrate exceptional communication skills
• Display confidence in self, the product, and arenaflex
• Ability to build and maintain strong relationships
• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness, and fun
• Balance the needs of the Customer and the business when making decisions
• Seek to fully understand and meet Customer needs
• Create win-win solutions to Customer issues
• Get work done well, on time, and follow the right process
• Drive work processes and pay close attention to detail
• Perform multiple duties in a high-energy, fast-paced working environment
• Read, interpret, and transcribe data in order to maintain accurate records
• Lift objects that weigh as much as 25 lbs.

Education and/or Experience

* High School Diploma, or equivalent

• Sales and customer service experience, in an area such as retail, preferred
• Valid Driver's License
• Basic skills with Microsoft Office Suite (e.g., Word, Excel, and PowerPoint) preferred

Work Environment and Company Culture

As a Customer Specialist In Training, you'll work in a fast-paced retail sales environment where you'll be part of a team that's dedicated to delivering iconic customer experiences. You'll have the opportunity to work with a diverse group of associates, learn new skills, and grow your career in a dynamic company. arenaflex is committed to creating a positive and inclusive work environment where every associate can thrive.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary, bonuses, and benefits. Our benefits package includes health insurance, retirement plans, and paid time off. We also offer opportunities for professional development and career growth.

Career Growth Opportunities and Learning Benefits

arenaflex is committed to helping every associate grow their career and achieve their best. We offer a range of training programs, including on-the-job training, classroom training, and online courses. Our associates have the opportunity to move into leadership roles, become mentors, and develop new skills.

How to Apply

If you're passionate about delivering top-notch customer service, working in a fast-paced environment, and growing your career in a dynamic company, we want to hear from you! Apply now to become a Customer Specialist In Training at arenaflex. Apply Now!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, arenaflex will consider reasonable accommodation to complete the arenaflex Job Application. Apply for this job