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Senior Technical Sales Consultant

Remote · USA Full-time New today

1.

Responsibilities

  • Management of internal demo systems, including users, access, content, updates, testing, etc.
  • Primary liaison between technical/product teams and Solution Consulting teams for coordination of releases, bug tracking and management, etc.
  • Maintain a strong working knowledge of the clinical trial process, all applicable regulations, and Medable's technology and solutions.
  • Manage all technical aspects of RFx responses
  • Review clinical trial protocols to understand the trial, its requirements, and workflows.
  • Partner with Solution Consulting team to understand customer requirements and plan, prepare, and execute powerful presentations that demonstrate Medable's value proposition.
  • Help transition all applicable information discovered in the sales process to the customer success team. Communicate client needs to the R&D teams for future product enhancements.
  • Participate in trade show presentations.
  • Maintain standard & custom demonstration environments.
  • Keep CRM up to date with all relevant information.
  • Keep up to date on all Learning assignments from LMS.
  • Document and help maintain training material for future Solution Consultants.
  • Work cross-functionally with Sales, Strategy, Marketing, and Product Management teams.
  • Define best-practices and related processes for the team, including demo flows, environment management, and other activities.
  • Other duties as assigned.

2. Experience

  • 8+ years of experience in Technical Sales Consulting, clinical trial, healthcare software, or eCOA sales and/or technical product configuration or a combination of education and experience.
  • Experience working with customers, ideally in a pre or post-sales support role.
  • Experience in eCOA, clinical trial, or healthcare software industry.
  • Experience of working on life science or healthcare applications, ideally in a commercial or industrial setting Familiarity with biomedical information resources (e.g.ClinicalTrials.gov, PubMed).
  • Exposure to formal sales methodologies.
  • Experience in a cloud-based computing environment.

3. Skills

  • Excellent verbal, written communication, and presentation skills.
  • Self-motivation, demonstrating an ability to assume responsibility and work autonomously in a professional manner.
  • Technical background and experience with configuring software solutions.
  • Ability to listen actively and think logically, strategically, and tactically to solve complex problems Excellent organizational skills and a keen eye for detail.
  • Ability to work in a high-stress sales environment and multitask.
  • Ability to use and understand the terminology in the digital clinical trial market.
  • Demonstrated success in selling cloud-based solutions to Life Sciences organizations.
  • Experience with defining and implementing presales best practices and processes.
  • A flexible schedule to accommodate multiple time zones when needed.
  • Team-first mentality.

4. Education, Certifications, Licenses

  • Bachelor's degree in life science, biomedical, or a related field
  • Master's degree in life science, biomedical, or a related field (preferred)

5. Travel Requirements

  • As Required.
  • Ability to travel for internal & customer meetings, industry conferences, etc.

At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members. Flexible Work

  • Remote from the start, we believe in a flexible employee experience

Compensation

  • Competitive base salaries
  • Annual performance-based bonus
  • Stock options for employees, aligning personal achievements to Medable's success

Health and Wellness

  • Comprehensive medical, dental, and vision insurance coverage
  • Carrot Fertility Program
  • Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
  • Wellness program (Mental, Physical and Financial)

Recognition

  • Peer-to-peer recognition program, celebrating achievements and milestones

Community Involvement

  • Volunteer time off to support causes you care about

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