Client Success Account Executive – Hospitality
Job Description:
- Managing a portfolio of client accounts, building strong relationships and ensuring reliable support
- Leading regular client check-ins to review progress, aligning on goals, and addressing any questions
- Responding to ongoing client needs, providing timely updates and proactive solutions
- Interpreting campaign results and translating performance data into clear, actionable insights
- Collaborating with internal teams to drive strong campaign performance and deliver excellent service
- Other duties as assigned
Requirements:
- Bachelor’s degree in marketing, business, hospitality, or related field
- 3+ years of experience in account management, hospitality marketing, or agency experience supporting hospitality clients is a plus
- Proven experience managing large or high-touch client accounts with multiple points of contact
- Strong communication, presentation, and problem-solving skills
- Ability to synthesize campaign data into clear, strategic recommendations
- Confident managing multiple deadlines and priorities
- Familiarity with CRM tools (HubSpot) and project management platforms (Asana)
Benefits:
- 100% company paid health insurance for employees and 50% for dependents
- 100% company paid vision and dental insurance for employees and 50% for dependents
- Company paid short- and long-term disability
- Company paid life insurance
- 10 weeks paid parental leave
- 3-4 weeks paid time off (based on tenure)
- 10 paid holidays
- Company paid 401k contributions that are 100% vested
- Annual cash bonuses based on company and personal performance
- A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
- Monthly fitness reimbursement
- Pet discount plan
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