IT Network & Telecoms Administrator – Journey
About the position The Department of Natural Resources (DNR) has an exciting opportunity within our Information Technology Division as an IT Network & Telecoms Administrator – Journey. This position serves as an agency technical resource for enterprise network management and plays a key role in guiding the direction and development of DNR’s local and wide area networks. This position supports the effort to plan, coordinate, and implement the many projects currently underway or on the horizon. This position consults internal customers and projects for networking needs and assesses new technologies and methods with other teams in ITD and the agency. This position is responsible for helping to create and shape the overall agency networking strategic direction. This position has the flexibility to work remotely part-time; however, the duty station is in Olympia, Washington, and the successful candidate must agree to travel to the office for key scheduled meetings or as operational needs dictate.
Responsibilities
- Fully Support, configure, maintain and upgrade local and wide area network environments.
- Coordination and negotiation of WAN circuit upgrades, downgrades, migrations based on the agency business needs.
- Configuration and operation of protocol independent multicast (PIM) and Internet group management protocol (IGMP) for the operation of Radio over IP (RoIP) services.
- Configuration and operation of multiple dynamic routing protocols.
- Work independently, with other teams and/or with vendors to document, implement and maintain network infrastructure.
- Assist in the implementation of security solutions that fall within the best practices of enterprise network infrastructure.
- Serves as a technical resource for the agency NGFW solution.
- Monitor, analyze and evaluate anomalous network and system activity and provide and implement recommended remediation actions.
- Process firewall policy changes based on agency business requirements.
- Maintain detailed documentation of NGFW environment.
- Serves as a technical resource for the agency WLAN environment.
- Purchase, license, configure and deployment of wireless access points.
- Assist in the upgrade and future replacement of the WLAN environment.
Requirements
- BS in Computer Science, Information Technology, or other closely related field AND 4 (four) years of relevant professional IT Network & Telecommunications experience; OR an equivalent combination of education and/or experience.
- Experience working with a medium or large-sized organization in the areas of network and communications infrastructure and cloud infrastructure.
- Experience in creating detailed technical documentation and procedures.
- Accustomed to communicating technical concepts, system updates, and troubleshooting steps clearly and concisely both verbally and in writing.
- Exercises sound judgment when determining escalation paths and recommending solutions.
- Collaborates effectively with team members, vendors, and/or other departments to resolve technical issues efficiently.
- Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
- Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed.
Nice-to-haves
- Accustomed to commonly accepted IT industry standards and best practices.
- CCNA, CCNP, CCENT/CCT, CCDP, CCDE, CCIE, A+, Security+ and Network+ certifications.
- Cisco, HPE, Aruba, Palo Alto, Solarwinds Orion APM, NPM, NCM, NTA, IPAM, Netflow services.
- Experience with Agile/Scrum methodology.
Benefits
- Commitment to organizational health and wellness
- Work/life balance
- DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
- Statewide Employee Business Resource Groups
- Professional development opportunities
- Educational and career development aid
- Public Service Loan Forgiveness Eligibility
- Opportunities to participate in wildland fire suppression assignments
- A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days.
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