[Remote] Client Account Manager

Note: The job is a remote job and is open to candidates in USA. Ventegra is a fast-paced, innovative virtual company. They are seeking a Client Account Manager who will be responsible for building and maintaining relationships with clients, delivering personalized account management, and ensuring business requirements are met.

Responsibilities

• Responsible for servicing accounts assigned to them, including but not limited to:
• Serves as primary contact for clients and key client personnel
• Builds relationships with clients
• Troubleshooting client issues by working with appropriate internal teams
• Attend client benefit fairs and conferences
• Assists in client implementation and integration
• Responsible for ensuring business requirements are complete, including but not limited to:
• Plan Design/Benefit Changes
• Formulary Updates
• Reporting
• Prepare and lead business review meetings with client management team, including but not limited to:
• Prepare and understand utilization data
• Prepare and understand plan cost and savings data
• Prepare and understand potential business opportunities
• Responsible for storing and maintaining key client documentation and communication to be shared internally across departments
• Responsible for client offboarding upon client termination
• Has knowledge of products and services provided to client
• Provides input on client goals and assists in pulling through solutions
• Other duties as assigned

Skills

• Strong verbal and written communication skills
• Strong ability to organize and multi-task
• Ability to pivot quickly to adapt to changing environment
• Ability to work independently yet be able to work cohesively within a team to achieve results
• MS Office, specifically Excel and Word, skills strongly preferred
• Bachelor's degree or equivalent experience preferred
• Account management experience preferred
• PBM and Pharmacy experience preferred

Company Overview