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Technical Program Manager (Tech Saas) - ML / AI

Remote · USA Full-time New today

Company Description

Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it.

Job Description

We're looking for a Technical Program Manager (internally known as Technical Product Delivery Manager — someone who sits at the intersection of engineering and delivery, and who gets a genuine kick out of making complex technical programs happen, and delivering sophisticated technical products. This role requires someone who understands ML and AI systems at a fundamental level, with proven experience delivering complex API-based products. What You'll Be Doing Delivery Ownership Take full ownership of on-time, in-scope delivery outcomes across your area of responsibility Proactively manage programs of work, identify risks and dependencies early, and keep commitments on track Be the Product Owner for your development team — write clear user stories, run sprint ceremonies, and keep things moving Requirements & Analysis Work closely with Product Managers and technical leads to translate product requirements into clear, actionable technical requirements Ask the right questions — a lot of them — before committing to a direction Synthesise competing priorities and inputs into practical delivery decisions grounded in data Stakeholder Management Manage the boundary between agreed scope and incoming ad hoc requests — confidently and constructively Keep stakeholders informed on progress, risks, and dates without surprises Navigate the tension between product and engineering with resilience and good judgment Process & Improvement Contribute to team-wide process improvement — we're actively building out our ways of working and we want someone who'll bring ideas to the table Help shape templates, rituals, and delivery frameworks as the team scales

Qualifications

What You'll Bring Required 5+ years in a technical delivery, product owner, or technical program management role — hands-on, not just "So, how's the project going?" Background as a software developer or technical IC who moved into delivery Strong technical depth and experience in SaaS development and deployment — enough to understand and facilitate discussion on architecture, technical constraints and effort/quality trade-offs Demonstrated experience with APIs — design, integration, or working closely with teams building and consuming them Background in software development or a technical discipline — you've either written code or worked closely enough with engineers to know what's hard and why Exposure to AI/ML products or delivery — you understand the development lifecycle is different and you're not fazed by it Proven experience in Agile/Scrum delivery environments — ceremonies, backlog management, sprint planning Excellent requirements elicitation and analytical skills — you ask why before you act Strong stakeholder management — you can push back firmly and keep relationships intact High tolerance for ambiguity — and the drive to reduce it over time Experience in a SaaS, tech, or scale-up environment (~1,000 employees strongly preferred) East Coast Australia based; full working rights Highly Desired Experience with geospatial, computer vision, or data-heavy platforms Familiarity with AWS, cloud infrastructure, or data pipelines Experience scaling products or platforms across regions What This Role Is Not This is a delivery role, not a product management role — but that doesn't mean that you don't have influence. You'll hold Product Managers accountable for solid business requirements, bring expertise to structuring and sequencing the product roadmap and informing the user research direction, and use your technical delivery insight to propose the most effective path to market. At Nearmap, sizing and time-to-market are critical planning inputs — and that's your territory. Additional Information Why you'll love working at Nearmap: We move fast, we care about craft, and we're proud of what we're building. If you're energised by turning hard problems into real-world impact, we'd love to meet you. In addition to your annual leave, Nearmap offers: 4 extra "YOU" days off each year—take a break, no questions asked! Company-sponsored volunteering days to give back. Generous parental leave policies for growing families. Work from Overseas Policy—explore the world in the approved list of cities while you work! Discounted Private Health Insurance plans. Monthly wellbeing and technology allowance. Annual flu vaccinations and skin checks. Hybrid flexibility—truly flexible, with no mandatory office days! A Nearmap subscription (naturally!). Unlimited snacks, drinks, and weekly catered lunches at the office Showers available for cyclists and gym enthusiasts. At Nearmap, you can chart your own career path and see where our journey together might take you. With complex and fascinating work to challenge and inspire you, you might be surprised by the opportunities you discover. We've got so much more to share—come and explore with us! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes. Apply To This Job

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