Global Benefits - Analyst

iCapital is seeking a Benefits Analyst to support the Human Resources team. This role will primarily assist in the administration and day-to-day operations of health and welfare benefit programs for North America.

Responsibilities

• Support the administration of benefit programs, including health, wellness, retirement, and leave programs
• Assist with open enrollment and renewal processes, including audit support, data validation, and employee communications
• Respond to employee benefit inquiries and provide guidance on plan features, enrollment, and claims processes
• Help coordinate new hire benefit onboarding and orientation materials
• Maintain accurate benefits data in HRIS systems, including enrollments, life event changes, and terminations
• Process and track employee status changes and eligibility updates with internal systems and vendors
• Support leave of absence administration, including tracking, documentation, and coordination with HR, managers, and vendors
• Partner with the Payroll team to help resolve issues related to benefits deductions and processing
• Assist the Finance team with billing reconciliation and invoice tracking
• Support the preparation of employee communications and educational materials to improve understanding of benefits
• Maintain organized benefits documentation, including plan summaries, notices, and compliance materials
• Assist with compliance activities, including audits, filings, and reporting (i.e. ACA-related support)
• Coordinate with external vendors and escalate issues as needed
• Provide general administrative and project support for Total Rewards initiatives

Skills

• 1–3 years of experience in human resources or benefits administration
• Basic understanding of employee benefits (health and welfare, retirement, or leave programs)
• Strong attention to detail and ability to manage multiple tasks with accuracy
• Strong customer service orientation and able to communicate clearly with employees
• Able to handle confidential information with discretion and professionalism
• Proficient in Microsoft Office, especially Excel
• Team-oriented, organized, and proactive with a willingness to learn
• Familiar with HRIS or benefits systems
• Exposure to compliance frameworks (i.e. ACA, ERISA)

Benefits

• Equity for all full-time employees
• Annual performance bonus
• Employer matched retirement plan
• Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
• Parental leave
• Unlimited paid time off (PTO)
• Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday

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