Senior Payments Strategy Lead – LATAM (Remote) – Driving Innovation & Partnerships for arenaflex

About arenaflex – Pioneering Global Entertainment

arenaflex is at the forefront of a cultural revolution, delivering unforgettable stories and exclusive content to more than 230 million members across over 190 countries. Our mission is to transform how audiences experience entertainment, blending cutting‑edge technology with a deep understanding of local tastes. As a leader in the subscription‑based streaming industry, arenaflex continuously invests in original programming, strategic partnerships, and innovative payment solutions that make it effortless for members to join, stay, and enjoy the platform.

Why This Role Matters

In a rapidly expanding market, the ability to offer seamless, secure, and locally‑optimized payment experiences is a critical differentiator. The Senior Payments Strategy Lead – LATAM will shape the future of arenaflex’s payment ecosystem across Mexico, Colombia, and Peru. By driving strategic partnerships with banks, card schemes, and fintech innovators, you will ensure that our members enjoy frictionless transactions while supporting the company’s ambitious growth targets.

Role Overview

Reporting to the Director of Payments, Americas, you will lead a cross‑functional team that includes Commercial Operations, Product, Engineering, Data Science, Finance, and Customer Support. Your mandate is to design, implement, and continuously improve payment strategies that balance short‑term performance with long‑term innovation. You will act as both a visionary strategist and a hands‑on executor, influencing internal stakeholders and external partners alike.

Key Responsibilities

• Strategic Leadership: Define and own the payment roadmap for Mexico, Colombia, and Peru, aligning it with arenaflex’s global objectives and regional regulatory requirements.
• Partnership Management: Build and nurture relationships with banks, card networks, fintech platforms, and other payment service providers to negotiate favorable terms, drive cost efficiencies, and introduce new payment methods.
• Performance Optimization: Leverage existing payment infrastructure to improve transaction success rates, reduce decline ratios, and lower processing costs while maintaining a superior user experience.
• Innovation & Product Development: Identify emerging trends (e.g., digital wallets, buy‑now‑pay‑later, QR‑code payments) and champion pilot programs that keep arenaflex ahead of the competition.
• Data‑Driven Decision Making: Analyze payment metrics, customer behavior, and market data to generate actionable insights and inform strategic bets.
• Cross‑Functional Collaboration: Partner with Product, Engineering, Marketing, Finance, and Legal teams to ensure seamless integration of new payment solutions and compliance with local regulations.
• Regulatory & Risk Management: Stay abreast of evolving payment regulations in each market, work closely with compliance teams, and implement risk mitigation strategies.
• Team Influence: Serve as a thought leader within the Payments organization, mentoring junior members and fostering a culture of curiosity, integrity, and continuous improvement.
• Travel & Representation: Represent arenaflex at industry conferences, partner meetings, and internal leadership forums across LATAM and the United States.

Essential Qualifications

• Minimum 3 years of hands‑on experience managing large‑scale CNP (Card‑Not‑Present) and recurring payment programs, preferably within a subscription‑based or digital services environment.
• Deep technical understanding of payment processing, gateway integrations, and settlement workflows specific to Mexico, Colombia, and Peru.
• Proven track record of negotiating and managing relationships with banks, card schemes, and fintech partners.
• Strong analytical mindset with the ability to translate complex data sets into clear strategic recommendations.
• Exceptional verbal and written communication skills in English; fluency in Spanish is required.
• Demonstrated judgment and integrity, with a history of making autonomous, high‑impact decisions in ambiguous environments.
• Bachelor’s degree in Business, Finance, Engineering, or a related field; an MBA or equivalent advanced degree is a plus.
• Willingness to travel periodically throughout LATAM and the United States.

Preferred Qualifications & Additional Skills

• Existing network of contacts within the LATAM payments ecosystem, including relationships with major acquiring banks and emerging fintech players.
• Experience launching alternative payment methods (e.g., digital wallets, cash‑based solutions) in emerging markets.
• Knowledge of local regulatory frameworks such as Mexico’s “Ley Fintech,” Colombia’s “Circular 001,” and Peru’s “Superintendencia de Banca, Seguros y AFP” guidelines.
• Ability to manage multiple high‑priority projects simultaneously while maintaining attention to detail.
• Comfort with influencing senior leadership and presenting strategic proposals to executive audiences.
• Additional language skills (e.g., Portuguese) are considered an advantage.

Core Competencies for Success

• Strategic Vision: Ability to see the big picture, anticipate market shifts, and craft long‑term payment strategies that drive growth.
• Collaboration: Strong stakeholder management skills, fostering alignment across diverse teams and external partners.
• Problem‑Solving: Proactive, data‑driven approach to identifying root causes and implementing scalable solutions.
• Customer‑Centricity: Deep empathy for the end‑user experience, ensuring payment flows are intuitive and reliable.
• Adaptability: Thrive in fast‑paced, dynamic environments, embracing change and learning from setbacks.
• Integrity & Accountability: Uphold the highest ethical standards, taking ownership of outcomes and driving results responsibly.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. As a Senior Payments Strategy Lead, you will have access to:

• Mentorship from senior leaders in Global Payments, Product, and Finance.
• Opportunities to lead high‑visibility, cross‑regional initiatives that shape the company’s core revenue engine.
• Continuous learning programs, including certifications in fintech, data analytics, and regulatory compliance.
• A clear pathway to senior leadership roles such as Payments Director, Head of LATAM Operations, or broader Global Payments leadership positions.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package that reflects the importance of this role, including:

• Base salary aligned with market benchmarks for senior payments professionals in LATAM.
• Performance‑based bonuses tied to payment performance metrics and strategic milestones.
• Comprehensive health, dental, and vision coverage for you and your dependents.
• Generous paid time off, parental leave, and flexible work‑from‑home arrangements.
• Retirement savings plans with company matching contributions.
• Access to a global employee assistance program, wellness resources, and continuous learning stipends.
• Opportunities to attend industry conferences, fintech hackathons, and internal innovation workshops.

Culture & Work Environment at arenaflex

At arenaflex, we celebrate diversity, inclusion, and collaboration. Our culture is built on four pillars:

• Integrity: We act with honesty and transparency in every interaction.
• Excellence: We set high standards and relentlessly pursue superior outcomes.
• Respect: We value each individual’s unique perspective and encourage open dialogue.
• Collaboration: We believe the best ideas emerge when teams work together across borders and disciplines.

Our remote‑first policy empowers you to work from anywhere while staying connected through regular virtual town halls, cross‑functional workshops, and occasional in‑person meet‑ups at our global hubs.

How to Apply

If you are a strategic thinker with a passion for payments innovation and a track record of delivering results in LATAM, we want to hear from you. Join arenaflex and help shape the future of entertainment for millions of members worldwide.

Apply Now and become a catalyst for change at arenaflex.