Learning & Development Associate - 18 Month Contract
Raymond James Ltd. is Canada’s leading independent investment dealer offering high quality investment products and services. They are seeking a Learning & Development Associate to enhance employee competencies by designing and conducting training programs that align with the company's core values.
Responsibilities
- Collaborate with PCG teams and RJL Divisions to identify target audience’s training requirements and needs
- Develop create and deploy a variety of types of learning materials
- Write/produce standardized business process user manuals (job aids)
- Assist with layout, editing, and organizing of content as required
- Evaluate the effectiveness of training by measuring and evaluating feedback from participants
- Design assessments for verifying learner knowledge and capability and provide summarized reporting
- Ensure training content is kept up to date on a regular basis by deploying a review/update process that is maintained
- Identify training needs by evaluating strengths and weaknesses
- Deliver training courses
- Deliver “ad hoc” training as required/scheduled for new recruits across the Raymond James’ business lines
- Periodically evaluate ongoing programs to ensure that they reflect any changes
- Stay abreast of the new trends and tools in employee development; and
- Other duties as assigned
Skills
- Experience in the financial services or brokerage industry required
- Proven experience in designing multiple training events in a corporate setting
- Knowledge of instructional design theory and learning principles
- Familiarity with traditional and modern training methods, tools and techniques
- Sound decision making and organizational skills
- Ability to apply adult learning principles
- Ability to think critically and ask targeted questions to determine needs and respond appropriately
- Experience with multiple delivery methods, including e-learning initiatives
- Experience in a boardroom training environment
- Proficiency in business process concepts (i.e. work flow diagrams, process mapping techniques)
- Excellent planning abilities, including project management basics
- Superior interpersonal, written and verbal communication skills
- Ability to work independently
- Strong presentation and writing skills
- Excellent proficiency with Microsoft 365 and SharePoint online
- Quick learner, dependable, professional, creative and innovative
- Post-secondary education in learning principles and/or certification in adult continuing education or instruction skills is an asset
- French language skills is an asset
- Knowledge of Articulate Storyline/Rise/360
- Knowledge of a Learning Management System
Benefits
- Health Benefits
- RRSP Matching Program
- Employee Stock Purchase Plan
- Paid Time Off
- Volunteer Days
- Discretionary Bonuses
- Tuition Reimbursement
Company Overview