Financial Aid Advisor

UC Irvine is a prestigious public university known for its academic excellence and research contributions. The Financial Aid Advisor plays a crucial role in administering financial assistance programs, advising students and parents on financial aid options, and ensuring compliance with regulations. This position requires strong analytical skills and the ability to interpret financial aid policies.

Responsibilities

• Provides information and interpretation of standard policies, procedures and regulations
• Works independently under general supervision, interpreting a variety of financial aid policies and procedures as well as agency regulations
• Advises students and parents regarding all aspects of financial aid, including various University, Federal, and State financial aid programs, student budgets and fee payments
• Analyzes student data and verifies the integrity of documentation (e.g., IRS, DHS, Social Security, etc.) to determine eligibility for student aid programs
• Processes documents for the initial and follow-up evaluation of student files

Skills

• Basic knowledge of policies, regulations, and practices for awarding financial aid
• Basic knowledge of student loan programs, funding processes, Federal regulations, and Federal loan processing system
• Basic knowledge of University policies, processes, and procedures
• Basic knowledge of advising and counseling techniques
• Ability to apply knowledge of policies to individual situations
• Problem identification and critical thinking skills
• Ability to calculate financial aid with attention to detail and accuracy
• Organizational skills and ability to prioritize work and meet deadlines
• Demonstrates written and verbal communication skills. Active listening skills. Possesses customer service orientation skills
• Ability to assess processes and recommend improvements. Good interpersonal skills
• Bachelor's degree in related area and / or equivalent experience / training
• 1-3 years
• Proficiency with standard office software, internet, and email applications. Basic knowledge of common University-specific computer application programs
• Experience using complex databases
• Experience using student financial planning/student billing systems
• Experience using content management software

Benefits

• Medical insurance
• Sick and vacation time
• Retirement savings plans
• Access to a number of discounts and perks
• Hybrid schedule will be an option after successful completion of training

Company Overview